Subject: English Language Test - Swaraj Srivastava
From: Swaraj Srivastava <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 11 Apr 2022 01:13:00 -0400

| | Foreign Language Screening Test

Name | Swaraj Srivastava    /  (91) 8052080547    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Respected customer,
As in the system data We can see that The mentioned delivery address was wrong because of which delivery is   lacking in  successful delivery of the product by Delivery partners. Please provide us with a correct delivery address.
Regards

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Respected abdul,
We are sorry for the inconvenience caused to you...  team will contact you regarding the issue... Will take suitable action In consideration of the Problem
Please provide us with the relevant communication details
Your Number and alternative contact number.
Regards

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