Subject: Tech Support Candidate - Swaim Yadav
From: Swaim Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 10 Apr 2022 05:44:16 -0400

| | Tech Support Test

Name | Swaim Yadav
E-mail | [email-masked]
Phone Number | (91) 7457013096
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida sector 62
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Linux
Networking - basic
VoIP
C java

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Eweb guru | Linux | 30 march | 1
Previous Employer 1 | Ie | Costomer | 2 feb | 2
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | We will check ip is blocked or no
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First we will search Bluetooth nad then will get pair option we will click on pair option onad then authorised per allow us finall it will be connected
What according to you makes you a good candidate for customer service or technical support job? | Good technical knowledge related to troubleshooting networking and operating system as well as good communication skills also good listener
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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