Subject: Tech Support Candidate - Ziauddin Malik
From: Ziauddin Malik <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 10 Apr 2022 02:54:29 -0400

| | Tech Support Test

Name | Ziauddin Malik
E-mail | [email-masked]
Phone Number | (011) 8791835870
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | South delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | BSES | Diploma engineer | 31/03/2022 | 23000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Open browser.
Tap on search bar.
Type www.ndtv.com.
Press enter.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Switch ON the Bluetooth speaker.
Switch ON Bluetooth on mobile.
Tap one of the available list of the Bluetooth devices.
Allow to get paired.

What according to you makes you a good candidate for customer service or technical support job?

Because it's one of my dream jobs.
I'm a good learner.
Passionate to this kind of work.
I did diploma in instrumentation and control engineering.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |