Subject: Tech Support Candidate - Abhishek Shukla
From: Abhishek Shukla <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 9 Apr 2022 09:59:45 -0400

| | Tech Support Test

Name | Abhishek Shukla
E-mail | [email-masked]
Phone Number | (201301) 9369764069
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Noida sector 52
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | 1.first i will check the internet connection.                2.I will close all the tabs.                                             3.I will clear all the cookies and site problem.           4.i will restart computer.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | 1.First i will switch on phone Bluetooth.                  2.I will switch on speaker Bluetooth and pair to the phone, after pairing the Bluetooth will connect to phone.
What according to you makes you a good candidate for customer service or technical support job? | Because i have done b.tech and i have technical skill and i have better communication skills. So i think i will give a better solution to customer.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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