Subject: Tech Support Candidate - MD SOHAIL
From: MD SOHAIL <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 6 Apr 2022 02:47:32 -0400

| | Tech Support Test

Name | MD SOHAIL
E-mail | [email-masked]
Phone Number | (+91) 9113799032
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Jamia Nagar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | There may be content issue.Well if the website is not opening then check whether it is blocked by GOVT or the ISP. It can be due to server misbehaving, router THEN, flush  DNS cache and use different DNS
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Swipe down from top of the screen.Then touch and hold the bluetooth option.Then, tap Pair new device.Then, tap the name of bluetooth device you want to pair with Your device.
What according to you makes you a good candidate for customer service or technical support job? | I am good learner and communicator.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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