Subject: Tech Support Candidate - Lalit Kumar
From: Lalit Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 6 Apr 2022 01:13:31 -0400

| | Tech Support Test

Name | Lalit Kumar
E-mail | [email-masked]
Phone Number | (817) 1632241
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Chandpur
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Programming

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First check internet connection if connection is ok then I will move to browser cache and cookies.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Step1-first power on speaker .
Step2-open your mobile bluetooth and search speaker.
Step3-if speaker is found then pair the speaker and then your mobile with speaker will connected.

What according to you makes you a good candidate for customer service or technical support job? | Good technical skills or if you have limited technical skill but you use your technical skill in the best way you are better than those people who have lot of knowledge but he doesn't know how to use our skills
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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