Subject: Tech Support Candidate - Kritika Kumari
From: Kritika Kumari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 4 Apr 2022 11:59:56 -0400

| | Tech Support Test

Name | Kritika Kumari
E-mail | [email-masked]
Phone Number | (110091) 7048901853
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | N/A | N/A | N/A | N/A
Previous Employer 1 | N/A | N/A | N/A | N/A
Previous Employer 2 | N/A | N/A | N/A | N/A

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | F5

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Step 1: Switch on Bluetooth on both mobile and
speaker
Step 2: Go to more setting in mobile(bluetooth)
Step 3: Search the device
Step 4: Pair the device
FINALLY READY TO PLAY MUSIC !

What according to you makes you a good candidate for customer service or technical support job? | I have good communication skills,I am eager to learn new things, I am confident and Extrovert person.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |