Subject: Tech Support Candidate - Ritik Sharma
From: Ritik Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 4 Apr 2022 07:54:03 -0400

| | Tech Support Test

Name | Ritik Sharma
E-mail | [email-masked]
Phone Number | (+91) 9990251901
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Html,Css,Java

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will right click on the browser then I will click on troubleshoot and the computer will search for the problems in the device and will find the appropriate solution.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open the Bluetooth on both the device and search for nearby device on your phone click on the right Bluetooth name of your speaker and pair it.
What according to you makes you a good candidate for customer service or technical support job? | Candidate with communication skills and a keen interest in solving the problems of the device and who really wants to get right solution of the problem with all his skills.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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