Subject: Tech Support Candidate - Anshul Kumar Singh
From: Anshul Kumar Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 4 Apr 2022 06:03:39 -0400

| | Tech Support Test

Name | Anshul Kumar Singh
E-mail | [email-masked]
Phone Number | (211008) 8887562478
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Prayagraj
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

In some cases you might run into the "This site can't be reached" error due to problems with your cached images ond files in goggle chrome. Click on clear Data, and that's it. That's it the troubleshoot problem is solved.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1- Swipe down from the top of the screen.
Touch and hold Bluetooth .
2- Tap Pair new device. If you don't find Pair new device, check under "Available devices" or tap More. Refresh.
3- Tap the name of the Bluetooth device you want to pair with your device.
4- That's it the Bluetooth speaker is connected to your mobile phone.

What according to you makes you a good candidate for customer service or technical support job? | Quick  response , We identified customer need & wants, keep always smiling, Attitude, Well Dress, given proper to the point answer, always work positive, time management ,flexible ,organize work.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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