Subject: Tech Support Candidate - Jyoti Pandey
From: Jyoti Pandey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 4 Apr 2022 05:44:26 -0400

| | Tech Support Test

Name | Jyoti Pandey
E-mail | [email-masked]
Phone Number | (91) 9380971618
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Faridabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies)

Interacted with customers over Email
Interacted with customers over Live Chat
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly I will check my internet connection working properly or not, then I will try to refresh the

Please list the steps to connect a Bluetooth speaker to your mobile phone.

I will firstly make my Bluetooth mode on in my phone then I will search for that particular Bluetooth Speaker name in my phone's Bluetooth section if it matches then l will connect by typing password.

What according to you makes you a good candidate for customer service or technical support job? | I am fresher having technical knowledge, I easily understand the solution of any problem related to technical background.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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