Subject: Tech Support Candidate - Saher bano Saher
From: Saher bano Saher <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 4 Apr 2022 01:14:35 -0400

| | Tech Support Test

Name | Saher bano Saher
E-mail | [email-masked]
Phone Number | (+91) 7860399748
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Prayagraj uttar Pradesh
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies) | Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Open a new tab and check to see if you can load another website.
A.if you can open another site,skip down to the problem only happens with certain websites.
b.if you can't open another site continue on to the next step.
2.launch another browser.like internet explorer or Microsoft edge and try to open the site you were having problems with.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Put the speaker in pairing mode.switch on the speaker and long press the Bluetooth botton on the device.
Switch on the mobile Bluetooth phone.
Go to the settings in your phone and select the Bluetooth settings option.
Wait for the the phone to connect.

What according to you makes you a good candidate for customer service or technical support job? | Being a responsive with possitive attitude, taking accountability and ownership, understanding customer issues as a partner and providing effective and best solutions towards the problems before the customer realizes would definitely diffrentiate you from others.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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