Subject: English Language Test - Pawan Kumar Gupta
From: Pawan Kumar Gupta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 2 Apr 2022 02:29:29 -0400

| | Foreign Language Screening Test

Name | Pawan Kumar Gupta    /  (+91) 9540902780    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

I will immediately cantact with customer through mail or whatever possible to connect with customer. I will inform to customer such like this:

Dear Sir/Mam,

Please update your delivery address with your contact number so we can provide your products without any convience.

If you have any queries feel free to discuss us.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear Sir,

We are extremely sorry for this concern. I have already registered your complaint and circulate to my internal supporting team. Our service person will be replace & installs your TV cabinet within two working days.

Thank for your cooperation and support. If you have any queries feel free to discuss with us.

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