Subject: Re: [#4057217] - Test
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 01 Apr 2022 13:12:50 +0000

Dear Customer, 

 Thank you for reaching out to us and giving us the opportunity to serve you. 

 We understand you are facing issue with the item you recently purchased from our website. Unfortunately the item you are trying to return comes under the category of non-returnable products which explains why you cannot see a return option. 

 As per our return policy we won't be able to accept this item as a return. 

 Once these products have been used and unpacked from their original packaging, it is not possible for the store to resell it again to the customer.  

 Please refer to the below link for any further information on non-returnable items: 
https://helpae.splashfashions.com/en/support/solutions/folders/44001186571# 

 We thank you for your understanding and cooperation. 

 Your Friends, 

The Support Team