Subject: Re: DSEA German KB error
From: Ashish Dabral <[email-masked]>
To: hnyr <[email-masked]>
Date: Fri, 1 Apr 2022 03:41:57 -0700 (MST)

Hi Heta, 

This is done. 

Regards, 
Ashish Dabral 

From: "hnyr" <[email-masked]> 
To: "Ashish Dabral" <[email-masked]> 
Sent: Friday, April 1, 2022 1:55:57 PM 
Subject: RE: DSEA German KB error 

Hi Ashish, 

Please add this text again (same as the title): Kontaktieren Sie Support 

	

Venlig hilsen / Best regards 

Heta Nyrhinen (HNYR) 
Project Manager, Global Support and Service 
+45 4470 0148 

EPOS Group A/S · Industriparken 27 · DK-2750 Ballerup · Denmark 

[ https://www.eposaudio.com/en/dk/enterprise/aston-martin-f1?utm_source=mailsignatur&utm_medium=email&utm_campaign=am_f1&utm_content=nn_en_email_aw ] 

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From: Ashish Dabral <[email-masked]> 
Sent: 1. april 2022 10:12 
To: Heta Nyrhinen (HNYR) <[email-masked]> 
Subject: Re: DSEA German KB error 

		

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe. 

Hi Heta, 

Can I replace this with anohter text Überprüfen Sie die Kompatibilität zwischen Ihrem Headset und Ihrem Gerät. 

If I will remove this it will take the default English language "Get in contact with our global service and support." 

Else I will check with the developer if we have another option. 

Regards, 
Ashish Dabral 

From: "hnyr" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Ashish Dabral" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, April 1, 2022 11:43:43 AM 
Subject: RE: DSEA German KB error 

Hi Ashish, 

Thank you for the explanation. Then let’s remove the text “Überprüfen Sie die Kompatibilität…” etc. from the German EPOS version as well. 

	

Venlig hilsen / Best regards 

Heta Nyrhinen (HNYR) 
Project Manager, Global Support and Service 
+45 4470 0148 

EPOS Group A/S · Industriparken 27 · DK-2750 Ballerup · Denmark 

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2Fen%2Fdk%2Fenterprise%2Faston-martin-f1%3Futm_source%3Dmailsignatur%26utm_medium%3Demail%26utm_campaign%3Dam_f1%26utm_content%3Dnn_en_email_aw&data=04%7C01%7Chnyr%40eposaudio.com%7C28298f534fb54d33ba3e08da13b75e24%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637843975525299165%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=zQg2aQpX5KkDulc2cJ7GSlVZMm7Ps6sQP8dVxyERFoI%3D&reserved=0 ] 

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From: Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] > 
Sent: 1. april 2022 08:10 
To: Heta Nyrhinen (HNYR) < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: DSEA German KB error 

		

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe. 

Hi Heta, 

As in German varient its saved like - Überprüfen Sie die Kompatibilität zwischen Ihrem Headset und Ihrem Gerät. 

It does not translate automatically, we need put the varient for each language. 

Regards, 
Ashish Dabral 

From: "hnyr" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Ashish Dabral" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, April 1, 2022 11:06:12 AM 
Subject: RE: DSEA German KB error 

Hi Ashish, 

But the English and French versions are correct, so how is that possible? 

	

Venlig hilsen / Best regards 

Heta Nyrhinen (HNYR) 
Project Manager, Global Support and Service 
+45 4470 0148 

EPOS Group A/S · Industriparken 27 · DK-2750 Ballerup · Denmark 

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2Fen%2Fdk%2Fenterprise%2Faston-martin-f1%3Futm_source%3Dmailsignatur%26utm_medium%3Demail%26utm_campaign%3Dam_f1%26utm_content%3Dnn_en_email_aw&data=04%7C01%7Chnyr%40eposaudio.com%7C28298f534fb54d33ba3e08da13b75e24%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637843975525299165%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=zQg2aQpX5KkDulc2cJ7GSlVZMm7Ps6sQP8dVxyERFoI%3D&reserved=0 ] 

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From: Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] > 
Sent: 31. marts 2022 17:21 
To: Heta Nyrhinen (HNYR) < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: DSEA German KB error 

		

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe. 

Hi Heta, 

It would be removed from EPOS as well. Is that fine? 

Regards, 
Ashish Dabral 

From: "hnyr" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Ashish Dabral" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, March 31, 2022 7:06:06 PM 
Subject: DSEA German KB error 

Hi Ashish, 

This text “Überprüfen Sie die Kompatibilität…” under the ” Kontaktieren Sie Support” title in the German version is for the compatibility guide. Could you please remove the text and just leave “Kontaktieren Sie Support”? 

	

Venlig hilsen / Best regards 

Heta Nyrhinen (HNYR) 
Project Manager, Global Support and Service 
+45 4470 0148 

EPOS Group A/S · Industriparken 27 · DK-2750 Ballerup · Denmark 

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2Fen%2Fdk%2Fenterprise%2Faston-martin-f1%3Futm_source%3Dmailsignatur%26utm_medium%3Demail%26utm_campaign%3Dam_f1%26utm_content%3Dnn_en_email_aw&data=04%7C01%7Chnyr%40eposaudio.com%7C28298f534fb54d33ba3e08da13b75e24%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637843975525299165%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=zQg2aQpX5KkDulc2cJ7GSlVZMm7Ps6sQP8dVxyERFoI%3D&reserved=0 ] 

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