Subject: Tech Support Candidate - Yash Saini
From: Yash Saini <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 1 Apr 2022 06:36:46 -0400

| | Tech Support Test

Name | Yash Saini
E-mail | [email-masked]
Phone Number | (121001) 8448133186
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Faridabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | As if it shows an error while opening www.ndtv.com on my browser the first thing i would do is to refresh my browser page. Still if it shows an error then i will close the window and restart it again , as sometimes due to some technical glitch we are not able to access some sites.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Open settings
2. Go to connections
3. Go to bluetooth option
4. Turn it on
5. Then pair the device you want to pair with your mobile phone.

What according to you makes you a good candidate for customer service or technical support job? | I am a good learner and my strength is that i grasp things very fast and i always implement them on my work so that i can get better results .
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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