Subject: Fwd: candidate name - Enaxatullah Abdali
From: Ashish Dabral <[email-masked]>
To: Deeksha <[email-masked]>, aishwarya jaiswal <[email-masked]>
Date: Fri, 1 Apr 2022 02:21:40 -0700 (MST)

Regards, 
Ashish Dabral 

From: "Satyam Saini" <[email-masked]> 
To: "Ashish Dabral" <[email-masked]> 
Sent: Friday, April 1, 2022 2:08:15 PM 
Subject: candidate name - Enaxatullah Abdali 

Q - Describe the best customer service experience you would have received as a customer.(please write 200-300 words in English) 

Ans- The best customer service i have ever received as a customer is that the company have focused on the retaining the customer by providing or sending the company news letter simultanously so that the customer will have aknowledgement regarding the product or the services whenever it was launched, They were kepping the communication list and address of the customer so that they were communicating to reach to the customer easly when ever they want to solve the issues/problems, they have build the trust with the customer, they were tracking and analyzing the churn matrics, trying to keep the customer satisfied all the time not even satisfing but also making the customer loyal to the brand/company, Also focusing on sending offers to the customer, they were implementing the customer feedback loop thus the customer will have more attention and they will retain the customer loyal and sincere to the company. 

Typing speed - 30 wpm 
Accuracy - 94 % 
Net Speed - 28 wpm