Subject: Tech Support Candidate - Aniket kumar
From: Aniket kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 1 Apr 2022 04:28:35 -0400

| | Tech Support Test

Name | Aniket kumar
E-mail | [email-masked]
Phone Number | (+91) 9205517763
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | New delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio
Computer troubleshooting, MS Office

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I will see which error is showing in the web page after that for example if Internet error is showing so I will check Internet is really gone or not if gone check All the Switches Cables or call internet service providers. and If another error is showing I will check updates for browser.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Switch on the Speaker first then turn on bluetooth on the mobile phone from mobile settings then click on available devices then click on speaker name listed to connect from it.
What according to you makes you a good candidate for customer service or technical support job? | I am a BCA graduate and I have all skills required for this Job, My Interest are all in Technology and Computers, I will give my best for my work.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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