Subject: Tech Support Candidate - Muskan Gupta
From: Muskan Gupta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 1 Apr 2022 03:55:01 -0400

| | Tech Support Test

Name | Muskan Gupta
E-mail | [email-masked]
Phone Number | (79871) 02974
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio
Html css

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | No | - | 0 | -
Previous Employer 1 | Bajaj auto finance | Telecaller | Feb 2021 | 10000
Previous Employer 2 | No | - | 0 | -

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will restart the browser and try to check the network connections
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Switch on the bluetooth of both devices then connect via linking devices by a code
What according to you makes you a good candidate for customer service or technical support job? | To maintain customer's need
On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |