Subject: Tech Support Candidate - Ujjawal Singh
From: Ujjawal Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 1 Apr 2022 03:21:41 -0400

| | Tech Support Test

Name | Ujjawal Singh
E-mail | [email-masked]
Phone Number | (201301) 6261327190
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida sector 15
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Q connect business solution | Cce | Feb | 16 k
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Step1: Restart my device.
Step2: check Internet connection works properly or not.
Step3: check if the website is down for everybody or just me

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Step1: Swipe down from the top of the screen.
Step2 :Touch and hold Bluetooth .
Step3 :Tap Pair new device. If you don't find Pair new device, check under "Available devices" or tap More. Refresh.
Step4: Tap the name of the Bluetooth device you want to pair with your device.
Step5: Follow any on-screen instructions

What according to you makes you a good candidate for customer service or technical support job?

there are follwoing things which can we use

i.e Communication skill

Quick  response , We identified customer need & wants, keep always smiling , Attitude, Well Dress  , given proper to the point  answer ,  always work positive  , time management ,flexible ,organize work

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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