Subject: JayWay Chat Audit
From: Amit Gupta <[email-masked]>
To: Harsh Sharma <[email-masked]>, "Jet Jason, Paraiso. Gromea" <[email-masked]>, Anish Nair <[email-masked]>
Cc: deeksha <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Wed, 30 Mar 2022 03:51:06 -0700 (MST)

Hi Team, 

Please find the analysis details of the chats audited for JayWay: 

Chat ID: R9DJX5O2NO (Harsh ): Chat was handled pretty well and as per process guidelines, all customer queries/questions were answered and lead generation details were gathered to arrange cb from our travel planner however customer advised he had destinations in mind and then the customer gave the details however we should always start with destinations that the customer is looking for his upcoming travel and then ask for other details in a logical order. 

No missed/abandoned chats. 

Thanks and Regards 
Amit