Subject: JayWay Chat Audit
From: Amit Gupta <[email-masked]>
To: Harsh Sharma <[email-masked]>, "Jet Jason, Paraiso. Gromea" <[email-masked]>, Anish Nair <[email-masked]>
Cc: deeksha <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Tue, 29 Mar 2022 05:19:37 -0700 (MST)

Hi Team, 

Please find the analysis details of the chats audited for JayWay: 

Chat ID: R90H96YOP3 (Jason ): Incomplete chat, the customer left the chat before all the lead generation details could be gathered. 

Chat ID: R90HWA016M (Harsh ): Chat was handled pretty well and all customer queries were answered promptly and lead generation details were gathered to arrange cb from our expert travel planner. 

Chat ID: R91HPEEUD2 (Anish ): Chat was handled absolutely well and all customer queries/questions were answered and lead generation details were gathered as well so that call back could be arranged from our expert vacation planner to discuss and plan his upcoming travel. 

No missed/abandoned chats. 

Thanks and Regards 
Amit