Subject: Re: Zendesk error DSEA form
From: Saurabh Dadu <[email-masked]>
To: "Heta Nyrhinen (HNYR)" <[email-masked]>, "Sara Aknooni (SRAK)" <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Tue, 29 Mar 2022 10:30:41 +0000

Checking

Saurabh Dadu
LiveSalesman
India: +91 120 4332621 x 17
US: 1 240 949 2437
Cell: +91 9810175203
________________________________
From: Heta Nyrhinen (HNYR) <[email-masked]>
Sent: 29 March 2022 3:59 PM
To: Saurabh Dadu <[email-masked]>; Sara Aknooni (SRAK) <[email-masked]>; Ashish Dabral <[email-masked]>
Subject: RE: Zendesk error DSEA form

Hi Saurabh,

Please also check the webform https://dseaaudio.zendesk.com/hc/en-us/requests . Submitting a ticket from it is not possible.

Venlig hilsen / Best regards

Heta Nyrhinen (HNYR)
Project Manager, Global Support and Service
+45 4470 0148

EPOS Group A/S · Industriparken 27 · DK-2750 Ballerup · Denmark

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From: Saurabh Dadu <[email-masked]>
Sent: 28. marts 2022 20:15
To: Sara Aknooni (SRAK) <[email-masked]>; Ashish Dabral <[email-masked]>
Cc: Heta Nyrhinen (HNYR) <[email-masked]>
Subject: Re: Zendesk error DSEA form

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Hi Sara,

Will look at this tomorrow.

Saurabh Dadu

LiveSalesman

India: +91 120 4332621 x 17

US: 1 240 949 2437

Cell: +91 9810175203

________________________________

From: Sara Aknooni (SRAK) <[email-masked]<mailto:[email-masked]>>
Sent: 28 March 2022 8:22 PM
To: Ashish Dabral <[email-masked]<mailto:[email-masked]>>; Saurabh Dadu <[email-masked]<mailto:[email-masked]>>
Cc: Heta Nyrhinen (HNYR) <[email-masked]<mailto:[email-masked]>>
Subject: FW: Zendesk error DSEA form

Hi Ashish and Saurabh,

Can you please look into the errors we have on Dsea form?

  *   On the left side, we must delete “Dseaaudion xx”
  *   On the left side, we need to edit the name of the from “Desea” to Dsea
  *   What is the Red error we see on the right side?

Thank you!

Best regards

Sara Aknooni (SRAK)
Team Manager Global Support, Global Support& Service
+45 4470 0124

EPOS Group A/S · Industriparken 27 · DK-2750 Ballerup · Denmark

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From: Heta Nyrhinen (HNYR) <[email-masked]<mailto:[email-masked]>>
Sent: Monday, March 28, 2022 3:55 PM
To: Sara Aknooni (SRAK) <[email-masked]<mailto:[email-masked]>>
Subject: Zendesk error DSEA form

Hi Sara,

Here is a screenshot of the Zendesk error with the DSEA form and the duplicated form in the dropdown.

Venlig hilsen / Best regards

Heta Nyrhinen (HNYR)
Project Manager, Global Support and Service
+45 4470 0148

EPOS Group A/S · Industriparken 27 · DK-2750 Ballerup · Denmark

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