Subject: Re: Ring Group Amendments
From: Pritish Nandi <[email-masked]>
To: Ashish Dabral <[email-masked]>
Cc: saurabh <[email-masked]>
Date: Mon, 28 Mar 2022 06:55:46 -0700 (MST)

Hi Ashish, 

Did you check the ring groups correctly for each agent and made the changes? 

I have been finding descripency. Jeet is not added in US Enterprise and because of that he did not receive a call which was waiting. 

Can you please check and advise based on the file sent? 

Regards, 
Pritish 

From: "Pritish Nandi" <[email-masked]> 
To: "Ashish Dabral" <[email-masked]> 
Cc: "saurabh" <[email-masked]> 
Sent: Monday, March 21, 2022 12:46:11 PM 
Subject: Ring Group Amendments 

Hi Ashish, 

Could you please check on the attached file and fix ruing group for agents? 

I have tried making sure that all lines are covered as per the support times. 

Regards, 
Pritish Nandi