Subject: Tech Support Candidate - SAYOOJ P
From: SAYOOJ P <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 28 Mar 2022 04:06:37 -0400

| | Tech Support Test

Name | SAYOOJ P
E-mail | [email-masked]
Phone Number | (+91) 8281592534
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Bangalore
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Intuitor soft tech pvt limited Bangalore | Network support Engineer | | 30000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1)Check internet connetivity
2)Then i will try to ping ,to Google , to yahoo
If this ping will occurs there is no routing
issues to Google
That means a problem occurs in that
particular website.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1)switch on the Bluetooth speaker
2) switch on Bluetooth  in my mobile phone
3)search the device(Bluetooth speaker)
4)if it shows the device(Bluetooth speaker) then will try to pairing
5)Then it will  connect

What according to you makes you a good candidate for customer service or technical support job?

Good in Manage,maintance and repair IT systems.
The candidates has the ability to look at a problem from many perspectives.
The candidates is willing to go extra miles for customer satisfaction.
The candidates are responsible to  give technical support  any time for customers satisfaction

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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