Subject: Tech Support Candidate - Manish Kushwaha
From: Manish Kushwaha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 26 Mar 2022 05:03:36 -0400

| | Tech Support Test

Name | Manish Kushwaha
E-mail | [email-masked]
Phone Number | (+91) 8419013530
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida sector 70
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly we will have to make sure that our internet connection is working. Then we have to check that website is down for only me or for other also.We will have to also check that our browser is up to date. Clear all your cache and cookies. Restart the device

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on the Bluetooth.
Click on pair devices.
We will have to also check on available devices.
Waiting for connecting the device

What according to you makes you a good candidate for customer service or technical support job?

I can quickly find out the problems, prioritize them, and solve them .
I have a passion for this job
I can adopt any new technology very quickly for working.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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