Subject: English Language Test - Megha Chaudhary
From: Megha Chaudhary <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 25 Mar 2022 10:49:09 -0400

| | Foreign Language Screening Test

Name | Megha Chaudhary    /  (91) 9911788266    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear customer

As per the information which I can see our courtier person tried to deliver the product to your address but the address was not found .So it’s my request to you that you please reorder that item and make the corrections to your address if there is any error.

Regards

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear sir

The product can’t be replaced now neither your money as there is a policy of each and every brand that the product should be opens and seen properly at the time of opening in front of the installers or either you should have recorded while opening the box.

Regards

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