Subject: English Language Test - Yasir khan
From: Yasir khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 25 Mar 2022 07:42:27 -0400

| | Foreign Language Screening Test

Name | Yasir khan    /  (473331) 7970081429    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Dear customer, don't worry, we are trying our best, you will get your goods, maybe you have entered your address wrong, that's why we could not send the goods to you, you give us your address, we will send those goods to you again thank you have nice day
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Dear customer, we will do our best to help you, thank you for contacting us, don't worry, our team will help you in both ways, if you want your money back, it will be there or if you want a new product by returning the product, then it will also be there. thanks for contacting us have a nice day

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