Subject: English Language Test - Rahul Rai
From: Rahul Rai <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 24 Mar 2022 05:40:06 -0400

| | Foreign Language Screening Test

Name | Rahul Rai    /  (+91) 6306795371    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Greetings,

We have come to know that our delivery partner had tried to deliver the package but due to wrong address, he was unable to deliver.
Request you to give the correct address details, so that we can deliver the package.
Thanks

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Greetings,
Abdul

We are sorry for the inconvience caused to you.
sit back and relax our team is working on your concerned.
Within 24hrs we will come to you for your concerned.

Thanks
Homebox Team

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