Subject: Re: Arabic Language Test - Mohammad Javed
From: Deeksha Dadu <[email-masked]>
To: Ashish Dabral <[email-masked]>
Date: Thu, 24 Mar 2022 09:33:03 +0000

Bad English, waitlist

Sent from my iPhone

On 24 Mar 2022, at 15:02, Ashish Dabral <[email-masked]> wrote:

Hello Maám

PFB his test

What you think about good customer service? 200-300 words

customer servie play a very important role in any orgnization thats'why every company proved customer service facility to its customer ,a good custoer service can change entire perception of customer ,customer service is the key part of the company by good customer service we can easily develop our company ,every company wants to fix its customer needs.we can say a good customer service is very necessary to all organization that want to increase a lot of customers.A good customer service also play a huge role to maintain company norms and its reputions.if customer service does not perform its duty ,it will not be a great work as a customer service we have to be very humble for our customer

Regards,
Ashish Dabral

________________________________
From: "Deeksha" <[email-masked]>
To: "Ashish Dabral" <[email-masked]>
Sent: Wednesday, March 23, 2022 2:13:46 PM
Subject: Re: Arabic Language Test - Mohammad Javed

Yes.

________________________________
From: Ashish Dabral <[email-masked]>
Sent: Wednesday, March 23, 2022 1:36 PM
To: Deeksha Dadu <[email-masked]>
Subject: Fwd: Arabic Language Test - Mohammad Javed

Hello Ma'am,

Can we ask him to come office for EN Test?

Regards,
Ashish Dabral

________________________________
From: "Mohammad Javed" <[email-masked]>
To: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "HR Livesalesman" <[email-masked]>, "Deeksha" <[email-masked]>, "aishwarya jaiswal" <[email-masked]>
Sent: Wednesday, March 9, 2022 12:03:21 AM
Subject: Arabic Language Test - Mohammad Javed

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    Mohammad Javed    /  (110025) 9455135668    / [email-masked]
Whats your first language       Arabic
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Good morning
Subject: Delivery of a hand bag
Dear customer,we are extremely sorry for the problem that you have faced.But we perform our best to deliver orders to our customers and get satisfied our customers with our company,s products and services.but dear customer our team could not find the address you submitted.Delay in delivery is highly regretted.It is to confirm your address once again
Thank you
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Good morning
Dear customer
We are extremely sorry for this problem .This happens rarely in our company. every time our company give good products and services to its customers.we understand an experience like this can be very upsetting.we will obviously exchange and resend you new TV immediately,and we will try to give our best to deliver it .I hope ,you will receive it this tomorrow itself. Thank you