Subject: JayWay Chat Audit
From: Amit Gupta <[email-masked]>
To: Harsh Sharma <[email-masked]>, "Jet Jason, Paraiso. Gromea" <[email-masked]>, Anish Nair <[email-masked]>
Cc: deeksha <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Wed, 23 Mar 2022 03:07:35 -0700 (MST)

Hi Team, 

Please find the analysis details of the chats audited for JayWay: 

Chat ID: R9L42J75F9 (Harsh ): Chat was handled absolutely well and as per process guidelines. Customer's questions and queries were answered and lead generation details were gathered so that our travel expert can call the customer to plan the vacation with them. 

Chat ID: R9L4AK4KW2 (Harsh ): Chat was handled pretty well and as per process guidelines and expectations. 

Chat ID: R9T5DO5NMZ (Harsh ): Chat was handled exceedingly well and as per process guidelines and expectations. 

Chat ID: R9T5FOBV2G (Harsh ): Chat was handled absolutely well, answered customer's questions and queries, and gathered lead generation details as well so that the travel expert can call the customer to plan the vacation with them. 

Chat ID: R9X6W9H4LG (Harsh ): Chat was handled really well and answered all customer's questions and queries and gathered lead generation details as well so that the travel expert can call the customer to plan the vacation with them and that was why the customer rated the chat as good. 

No missed/abandoned chats. 

Thanks and Regards 
Amit