Subject: English Language Test - Moshin Khan
From: Moshin Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 22 Mar 2022 13:17:34 -0400

| | Foreign Language Screening Test

Name | Moshin Khan    /  (+91) 8920700148    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

The courier tried to deliver the order to the customer, but the customer's address as per the courier was wrong.customer is contacting us to check the status of his order.
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.​

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

The manager
The tv team
22/03/2022

Subject:- return or give my money back

Dear sir/mam
Hi Homebox Team,

I purchased a TV Cabinet from you last week, and your team installed it this morning in my house. After your team left I notice that the cabinet has too many scratches on it.

I want the unit to be returned and replaced with a new unit or give me my money back.

Abdul.

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