Subject: Tech Support Candidate - SAURAV SHARMA
From: SAURAV SHARMA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 22 Mar 2022 04:34:06 -0400

| | Tech Support Test

Name | SAURAV SHARMA
E-mail | [email-masked]
Phone Number | (122001) 8396888598
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Gurgaon
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | LN Malviya infra projects Pvt Ltd. | Desktop support Engineer | Notice period | 30k
Previous Employer 1 | LK HONDA | Sales and service Engineer | 16 November 2020 | 25k
Previous Employer 2 | Vivo mobile India private limited | Quality engineer | 13 February 2018 | 22k

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Refresh the page. ...
Make sure JavaScript is enabled. ...
Make sure Cookies are enabled. ...
Clear your cache and cookies. ...
Make sure your web browser is up to date. ...
Restart your web browser. ...
Try a different web browser.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Steps to connect Bluetooth speaker.
Put the speaker in pairing mode.
Switch on Bluetooth on mobile phone.
Wait for the phone to connect.
Connect and Play music.

What according to you makes you a good candidate for customer service or technical support job? | In my opinion technical support job can able to resolve the ticket in a stipulated time that will require any kind good job.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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