Subject: Doha Rent A Car Chat Audit
From: Amit Gupta <[email-masked]>
To: Harsh Sharma <[email-masked]>, "Jet Jason, Paraiso. Gromea" <[email-masked]>, Anish Nair <[email-masked]>
Cc: deeksha <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Mon, 21 Mar 2022 03:54:49 -0700 (MST)

Hi Team, 

Please find the analysis details of the chats audited for Doha Rent A Car : 

Chat ID: R9V1RHJNKB (Anish): Incomplete chat, the customer left chat after inital response. 

Chat ID: R9V1EFK9M4 (Anish): If the customer says that he e-mailed us for a quotation ask him to call us on the number mentioned on the website and also take his details like name, contact number e-mail Id, and rent details and fill the form as mentioned in the KB so that the support team can contact him. 

Chat ID: R9U1M9F62E (Anish): Incomplete chat, customer left chat after initial response. 

Chat ID: R9U1L9T1YD (Anish ): Chat was handled pretty well and as per process guidelines. 

Chat ID: R8NXXR46I9 ( Anish ): Incomplete chat, the customer did not provide the details that were asked and then left the chat. 

Thanks and Regards, 
Amit