Subject: Tech Support Candidate - Ajai Kumar Verma
From: Ajai Kumar Verma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 21 Mar 2022 04:46:47 -0400

| | Tech Support Test

Name | Ajai Kumar Verma
E-mail | [email-masked]
Phone Number | (91) 8858441636
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Mankapur Gonda Uttar pradesh
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all check the internet connection properly working or not  if it is work properly then open your browser and go to setting and clear the cache file and exit and open again. it will be solved.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open Bluetooth connection on your mobile phone and turn on speaker then select the Bluetooth mode.
then search speaker device name on your mobile and select device
and paired. after that it will be be connect.

What according to you makes you a good candidate for customer service or technical support job? | First of all build a connection with each other and listen carefully and understand the actual need and problem of a costumer and used soft skills during communication and cooperate them as a first costumer of the day. And give the best support.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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