Subject: Tech Support Candidate - Aman Singh
From: Aman Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 19 Mar 2022 07:31:32 -0400

| | Tech Support Test

Name | Aman Singh
E-mail | [email-masked]
Phone Number | (222202) 7007245066
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | JAUNPUR UTTAR PRADESH
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | MAOWEELS eLECTRONICS PVT LTD | qUALITY ENGG | TILL NOW | 19000
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

THE CONNECTION WAS INTEERUPTED
THE CONNECTION WAS RESET
THE CONNECTION HAS TIMED OUT

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1-SWIPE DOWN  FROM THE MOBILE TOP OF THE SCREEN
2-TOUCH AND HOLD THE BLUETOOTH
3-TAP PAIR THE DEVICE IF YOU DO NOT FIND PAIR NEW DEVICE CHECK UNDER AVAILABLE DEVICES OR TAP MORE REFRESH
4-TAP THE NAME OF THE BLUETOOTH DEVICE YOU WANT TO PAIR WITH YOUR DEVICE
5- FOLLOW ANY ON SCREEN INSTRUCTIONS

What according to you makes you a good candidate for customer service or technical support job? | THE CANDIDATE IS WILLING TO GO THE EXTRA MILE FOR CUSTOMER. THE CANDIDATE HAS THE ABILITY TO LOOK AT A PROBLEM FROM MANY PRESPECTIVES THE CANDIDATE CAN WORK WITH OTHERS TO DEVELOP A NEW SOLUTION
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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