Subject: Fwd: Call Center Release - Emmaline Winn
From: Release Concierge <[email-masked]>
To: Saurabh Dadu <[email-masked]>, Rona Galangi <[email-masked]>, release <[email-masked]>
Date: Fri, 18 Mar 2022 11:42:55 -0400

Hi all,

Sorry for any confusion, she was not booked in yet since we didn't have
payment. Below is the schedule she would like to book for April 16. Please
call her back and book her and her party for the following times:

2:30 Himalayan Salt Room
3:00 Spa Tub
3:30 Eucalyptus Steam Room
4:00 Sun Sauna

Thank you,
Kathryn

---------- Forwarded message ---------
From: Emmaline Winn <[email-masked]>
Date: Fri, Mar 18, 2022 at 9:41 AM
Subject: Call Center Release - Emmaline Winn
To: <[email-masked]>, <[email-masked]>

  Release Wellness - Call Center Contact Form

Customer's Name Emmaline Winn
Customer's Phone Number (774) 287-7376
Customers E-Mail Address [email-masked]
Message Hi,

This is Hannah. Emmaline called to make a payment for their Bliss pass
appointment on April 16. As I checked, there's no appointment made for
them. According to her, she called and emailed us to book it. Can someone
check on this and get back to her? Thank you so much.
Date of Appointment 04-16-2022
Agent's Name
Hannah