Subject: JayWay Chat Audits
From: Amit Gupta <[email-masked]>
To: Harsh Sharma <[email-masked]>, "Jet Jason, Paraiso. Gromea" <[email-masked]>, Anish Nair <[email-masked]>
Cc: deeksha <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Thu, 17 Mar 2022 06:05:10 -0700 (MST)

Hi Team, 

Please find the analysis details of the chats audited for JayWay: 

Chat ID: R8UTQD6I8N (Harsh ): Chat was handled pretty well, all customer questions and queries were answered and followed process guidelines. 

Chat ID: R85UGV1BD7 (Jason ): Incomplete chat, customer left the chat after initial 2 responses. 

Chat ID: R86VX30BFD (Harsh ): Chat was handled well however the customer had to go so all the lead generation details could not be gathered. 

Chat ID: R87V14K1QZ (Harsh ): Chat was handled absolutely well and all customer questions were answered and lead generation details were gathered to arrange call from our travel expert. 
name, email p 
No missed/abandoned chats. 

Thanks and Regards 
Amit