Subject: Fwd: Arabic Language Test - Aziz Mahmoud
From: Ashish Dabral <[email-masked]>
To: Deeksha <[email-masked]>
Date: Wed, 16 Mar 2022 01:07:26 -0700 (MST)

Hi Ma'am, 

He is shortlisted for AR 

Regards, 
Ashish Dabral 

From: "Aziz Mahmoud" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "HR Livesalesman" <[email-masked]>, "Deeksha" <[email-masked]>, "aishwarya jaiswal" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Wednesday, March 16, 2022 1:33:01 PM 
Subject: Arabic Language Test - Aziz Mahmoud 

	
	
			Foreign Language Screening Test 
		Name 	Aziz Mahmoud / (996) 451122 / [email-masked] 
Whats your first language 	Arabic 
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Welcome dear customer 

Thank you for contacting us today 

I hope you understand the problem and I apologize very much because the team tried to contact you to deliver the order, but your address registered with us is incorrect 

Please share your correct address in order for the order to be delivered to you as soon as possible 

We are waiting for your reply as soon as possible 

your friends 
Homebox Team 
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Hello dear customer 

Thank you for contacting us 

I apologize for this problem and I hope you accept our apology for this mistake 
Please share some pictures of the product that show the places of damage so that we can do our work to the fullest and help you solve this problem 

We are waiting for your reply 

your friends 
Homebox Team