Subject: Fwd: Arabic Language Test - ALI ALSARETI
From: Ashish Dabral <[email-masked]>
To: Deeksha <[email-masked]>
Date: Wed, 16 Mar 2022 00:56:19 -0700 (MST)

Hi Ma'am, 

He is shortlisted for AR. 

Regards, 
Ashish Dabral 

From: "ALI ALSARETI" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "HR Livesalesman" <[email-masked]>, "Deeksha" <[email-masked]>, "aishwarya jaiswal" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Tuesday, March 15, 2022 7:36:31 PM 
Subject: Arabic Language Test - ALI ALSARETI 

	
	
			Foreign Language Screening Test 
		Name 	ALI ALSARETI / (0091) 9885873730 / [email-masked] 
Whats your first language 	Arabic 
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Dear customer, 

Thank you for getting in touch with us . 

We would like to apologise for the inconvenience that has caused to you . 

Regarding to that we would like to ask you to provide us your fully detailed address with your contact number to that our courier service partner will attempt to deliver your package to your doorstep as soon as possible. 

We look forward to hearing from you. 
Thank you for your understanding and patience. 

Regards, 
Customer service team . 

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Dear /Mr Abdul. 

Thank you for contacting us. 
We appreciate you contacting us about the scratched TV cabinet . 

Regarding to that we would like to apologise for the inconvenience caused to you . 

Our products are undergoing to many checks to monitoring the quality in order to deliver it to our customers in perfect conditions. 

To reparation this mistake , please allow us sometimes so we can contact the concern team and ask them if they can offer replacement or refund your money, otherwise we will reply you as soon as possible. 

We are here 24/7 to assist you , please feel free to contact us anytime that you face any issue . 

Thank you for your corporation and understanding . 

Sincerely 
Customer service team .