Subject: Fwd: Arabic Language Test - Ismael ibrahim Ibrahem
From: Ashish Dabral <[email-masked]>
To: Deeksha <[email-masked]>
Date: Tue, 15 Mar 2022 07:57:22 -0700 (MST)

Ma'am, he is selected for Arabic 

Regards, 
Ashish Dabral 

From: "Ismael ibrahim Ibrahem" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "HR Livesalesman" <[email-masked]>, "Deeksha" <[email-masked]>, "aishwarya jaiswal" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Tuesday, March 15, 2022 7:49:33 PM 
Subject: Arabic Language Test - Ismael ibrahim Ibrahem 

	
	
			Foreign Language Screening Test 
		Name 	Ismael ibrahim Ibrahem / (+91) 8897567857 / [email-masked] 
Whats your first language 	Arabic 
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Dear customer, thank you for contacting us and It is our pleasure to serve you. 
we are pleased to inform you that we have reviewed your order and it has been confirmed that it was shipped on the same day on which the order was submitted and it was shipped by the delivery company, but the address added under the name of the applicant was wrong, so we hope that you will provide us with another correct address And re-order so that we can serve you and send your request to you as soon as possible. 
Thank you for contacting us, and we hope that our service will satisfy you. 
Regards, Customer Service. 
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Dear customer, thank you for contacting the technical support of the Homebox team 
We hope that our service will satisfy you. 
We ask you to accept our sincerest apologies for the damage you have suffered. Our policy for compensation for shipments aims to clarify and define the scope and mechanism for compensating customers for damaged or lost shipments. The consumer has the right to replace or return “defective” goods, merchandise and machinery. 
Therefore, we hope that you provide us with a clear picture of the damage in the product you received with the shipping and receipt invoice. 
And accept our sincere greetings. 
customers service