Subject: RE: DSEA form ticket fields, issue types and proposed solutions
From: "Heta Nyrhinen (HNYR)" <[email-masked]>
To: Ashish Dabral <[email-masked]>
Date: Tue, 15 Mar 2022 14:41:23 +0000

Hi Ashish,

It looks good, but could you please check these points.

  *   Customer type: Remove EPOS from the names:
EPOS Authorized distributor -> Authorized distributor
EPOS Authorized reseller -> Authorized reseller
EPOS Employee -> Employee

  *   Make "Sales opportunity size in headsets" to a mandatory field

  *   Quality type
Quality ID
Current status
shouldn't be mandatory fields

Venlig hilsen / Best regards
Heta Nyrhinen (HNYR)
Project Manager, Global Support and Service
+45 4470 0148
EPOS Group A/S * Industriparken 27 * DK-2750 Ballerup * Denmark
<https://www.eposaudio.com/en/dk/enterprise/aston-martin-f1?utm_source=mailsignatur&utm_medium=email&utm_campaign=am_f1&utm_content=nn_en_email_aw>
eposaudio.com<https://www.eposaudio.com/> * Follow us here
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From: Ashish Dabral <[email-masked]>
Sent: 15. marts 2022 14:13
To: Heta Nyrhinen (HNYR) <[email-masked]>
Subject: Re: DSEA form ticket fields, issue types and proposed solutions

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Hi Heta,

These changes have been made and Form is ready now. Could you please have a look once you have time?

Regards,
Ashish Dabral

________________________________
From: "Ashish Dabral" <[email-masked]<mailto:[email-masked]>>
To: "hnyr" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, March 14, 2022 5:50:33 PM
Subject: Re: DSEA form ticket fields, issue types and proposed solutions

Hi Heta,

Sure, will do this

Regards,
Ashish Dabral

________________________________
From: "hnyr" <[email-masked]<mailto:[email-masked]>>
To: "Ashish Dabral" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, March 14, 2022 4:44:38 PM
Subject: RE: DSEA form ticket fields, issue types and proposed solutions

Hi Ashish,

I marked some fields to be added as mandatory fields to the DSEA form. They are marked with an asterisk in the attached file. Could you please update them?

Venlig hilsen / Best regards
Heta Nyrhinen (HNYR)
Project Manager, Global Support and Service
+45 4470 0148
EPOS Group A/S * Industriparken 27 * DK-2750 Ballerup * Denmark
<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2Fen%2Fdk%2Fenterprise%2Faston-martin-f1%3Futm_source%3Dmailsignatur%26utm_medium%3Demail%26utm_campaign%3Dam_f1%26utm_content%3Dnn_en_email_aw&data=04%7C01%7Chnyr%40eposaudio.com%7Ca4f4f68167a14c2392ac08da06858943%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637829467850412632%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=yUzg9NZnlxIGRluf0TuTHcEB8esJHiKQnQ02VPVYzvA%3D&reserved=0>
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From: Heta Nyrhinen (HNYR)
Sent: 10. marts 2022 10:36
To: Ashish Dabral <[email-masked]<mailto:[email-masked]>>
Subject: RE: DSEA form ticket fields, issue types and proposed solutions

Hi Ashish,

Please also add these products to the DSEA Product list:

AmazonCommercial Commuter Bluetooth Headset
AmazonCommercial Premium Bluetooth Headset
AmazonCommercial Premium Bluetooth Speakerphone
AmazonCommercial Wired USB headset
AmazonCommercial double sided wired USB headset

Venlig hilsen / Best regards
Heta Nyrhinen (HNYR)
Project Manager, Global Support and Service
+45 4470 0148
EPOS Group A/S * Industriparken 27 * DK-2750 Ballerup * Denmark
<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2Fen%2Fdk%2Fenterprise%2Faston-martin-f1%3Futm_source%3Dmailsignatur%26utm_medium%3Demail%26utm_campaign%3Dam_f1%26utm_content%3Dnn_en_email_aw&data=04%7C01%7Chnyr%40eposaudio.com%7Ca4f4f68167a14c2392ac08da06858943%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637829467850412632%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=yUzg9NZnlxIGRluf0TuTHcEB8esJHiKQnQ02VPVYzvA%3D&reserved=0>
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From: Heta Nyrhinen (HNYR)
Sent: 9. marts 2022 11:21
To: Ashish Dabral <[email-masked]<mailto:[email-masked]>>
Cc: Sara Aknooni (SRAK) <[email-masked]<mailto:[email-masked]>>
Subject: DSEA form ticket fields, issue types and proposed solutions

Hi Ashish,

Could you please implement the fields, issue types and proposed solutions to the DSEA form as per the attachment.

Please let me know, if you have any questions.

Venlig hilsen / Best regards
Heta Nyrhinen (HNYR)
Project Manager, Global Support and Service
+45 4470 0148
EPOS Group A/S * Industriparken 27 * DK-2750 Ballerup * Denmark
<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2Fen%2Fdk%2Fenterprise%2Faston-martin-f1%3Futm_source%3Dmailsignatur%26utm_medium%3Demail%26utm_campaign%3Dam_f1%26utm_content%3Dnn_en_email_aw&data=04%7C01%7Chnyr%40eposaudio.com%7Ca4f4f68167a14c2392ac08da06858943%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637829467850412632%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=yUzg9NZnlxIGRluf0TuTHcEB8esJHiKQnQ02VPVYzvA%3D&reserved=0>
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