Subject: English Language Test - MOHD ZAID
From: MOHD ZAID <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 15 Mar 2022 09:43:36 -0400

| | Foreign Language Screening Test

Name | MOHD ZAID    /  (110025) 9005017167    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hello...
Our courier partner had tried delivering your package but the adress provided from your side seems to be incorrect.We would request you to update the correct address for smooth delivery.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hello...
I've raised your concern to our technical team.They will visit to verify the TV cabinet within two days.Once it would get cleared by the agent your request will be processed.

| |