Subject: Fwd: Arabic Language Test - mustafa abdelrelrahman
From: Ashish Dabral <[email-masked]>
To: Deeksha <[email-masked]>
Date: Tue, 15 Mar 2022 04:54:10 -0700 (MST)

Regards, 
Ashish Dabral 

From: "mustafa abdelrelrahman" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "HR Livesalesman" <[email-masked]>, "Deeksha" <[email-masked]>, "aishwarya jaiswal" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Tuesday, March 15, 2022 12:17:56 AM 
Subject: Arabic Language Test - mustafa abdelrelrahman 

	
	
			Foreign Language Screening Test 
		Name 	mustafa abdelrelrahman / (0091) 8376048440 / [email-masked] 
Whats your first language 	Arabic 
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Hi 

thank for contacting us. 

and sorry for inconvenience that we caused 

we have tried to ship your order at the same day but due to less information about address we are not able to deliver it so pleas update your address (home.flat.street) 

happy to service you 
don't hesitate to contact us. 

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Hi 

we are sincerely sorry for inconvenience that we caused 

pleas share the photo of the damage TV to serve you as soon as possible 

thank we are appreciate you understanding 

feel free to contact 
your friend support team.