Subject: Note Added - [#5350] RE: Launch support for Raw Fitness Badu (245510) Virtual Programs
From: Les Mills International <[email-masked]>
To: [email-masked], [email-masked]
Date: Mon, 14 Mar 2022 15:10:21 +0000

Hi ,    Julie Schumann added a note and wants you to have a look.   Ticket URL:  https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/5350    Subject:  RE: Launch support for Raw Fitness Badu (245510) Virtual Programs   Requester: Tori    Note Content:   <div style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif; font-size:13px">
<div dir="ltr">Hi both, </div>
<div dir="ltr"><br></div>
<div dir="ltr">This is another instance that the customer's content is redownloading because of the content refresh to include English subtitles. Please assure them their content will be back shortly, or use the canned response below:</div>
<div dir="ltr"><br></div>
<div dir="ltr">
<div>Thank you for bringing this to our attention. This is likely due to a content update with the addition of Closed Captioning/Subtitles as an option for Virtual Classes. Your content is completely intact, just re-downloading to include this feature. We apologize for any inconvenience. </div>
<div><br style="box-sizing: border-box"></div>
<div>Please let us know if you have any questions, thanks!</div>
</div>
</div>