Subject: Tech Support Candidate - sajal srivastava
From: sajal srivastava <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 12 Mar 2022 09:49:21 -0500

| | Tech Support Test

Name | sajal srivastava
E-mail | [email-masked]
Phone Number | (0120) 9506248086
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
c++

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1-click on the menu button to open the menu panel.
2-click history and select clear recent history
3-In the time range to clear: drop-down, select everything.
4-below the drop-down menu, select both cookies and cache. make sure other items you want to keep are not selected.
5-click ok

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1-swipe down from the top of the screen
2-touch and hold bluetooth
3-Tap pair new device If you don't find pair new device check under "Available device" .
4-follow an onscreen instruction.

What according to you makes you a good candidate for customer service or technical support job? | The ideal candidate tends to be passionate about their work and get a lot of enjoyment and pleasure out of it.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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