Subject: Tech Support Candidate - Muskan Rukhar
From: Muskan Rukhar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 12 Mar 2022 08:04:41 -0500

| | Tech Support Test

Name | Muskan Rukhar
E-mail | [email-masked]
Phone Number | (91) 8586834706
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | New Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. I will go to the setting.
2. I will check weather the system is connected with a good network or not.
3. Connect to a suitable network.
4. Then reload the site.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.Go to settings.
2.Turn on your mobile Bluetooth.
3.Select the device you want to connect.
4.Pair the device with mobile.

What according to you makes you a good candidate for customer service or technical support job? | According to me a good candidate must have good speaking skills and listening skills and problem solving attitude and polite behavior.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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