Subject: Tech Support Candidate - Deepak Kumar Bhardwaj
From: Deepak Kumar Bhardwaj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 12 Mar 2022 06:26:12 -0500

| | Tech Support Test

Name | Deepak Kumar Bhardwaj
E-mail | [email-masked]
Phone Number | (110096) 8423209428
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | New Ashok nagar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA |
Previous Employer 1 | Tech Mahindra | CCE | 2021 |
Previous Employer 2 | Na | Na | Na |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all I check the internet connection is properly and  also the server is good because without internet connection or server we can't open the browser. After that we can make sure that the website is correct or not because the website is not correct it is not open that's it.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First on bluetooth in both devices and then in mobile phone we can search the speaker name and contacted.
What according to you makes you a good candidate for customer service or technical support job? | Because I very dedicated person for my work and I have communicated very well also I have good knowledge of technology because I have technical Degree also.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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