Subject: Tech Support Candidate - VIKAS VERMA
From: VIKAS VERMA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 11 Mar 2022 06:00:11 -0500

| | Tech Support Test

Name | VIKAS VERMA
E-mail | [email-masked]
Phone Number | (91) 9354787114
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Ballabgarh Faridabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Hitech networks india pvt ltd | Computer enggineer | 08/03/2022 | 16000
Previous Employer 1 | Goyal Cyber Zone | Computer troubleshooting | 08/08/2020 | 12000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

If i found error during opening the website then
1. I clear all the cookies of this website and open this website again.
2. If error occur again then i delete all temporary files for this website.
3. If error occur again then i check this website for server issues.
4. If error occur again then i open this website in private browsing.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Open the bluetooth of phone .
2 select the bluetooth of speaker in available bluetooth devies.
3. Now connect to bluetooth of speaker

What according to you makes you a good candidate for customer service or technical support job? | 1. Ability to understand customer problems.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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