Subject: New Reply Received - Virtual App Support - Les Mills
From: Les Mills International <[email-masked]>
To: [email-masked]
Date: Fri, 11 Mar 2022 09:32:22 +0000

Hi Pritish Nandi,  The customer has responded to the ticket.  Virtual App Support - Les Mills  Ticket comment <div dir="ltr">No, it has not. <div>het is nog steeds niet opgelost </div>
<div>Ik Zal nu een externe partij moeten inhuren om dit op te lossen want ik kom er niet uit met deze hulp .</div>
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<div><font color="#000000">Met vriendelijke groet,</font></div>
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<font color="#000000">Yvonne van den Tweel<br></font><div style="color:rgb(34,34,34)"><font color="#000000">Groepslesmanager &amp; retentie </font></div>
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<div><font color="#000000"><img src="https://docs.google.com/uc?export=download&amp;id=1Q5D7eiTNjPAl9IBdWqU4STvgM7VZHZFZ&amp;revid=0B-3PXz_p01I6aXU3MVVmS045ZnpPUEY3eHNQNm5nWndScjdNPQ" width="200" height="89"></font></div>
<div><font color="#000000"><span style="font-family:arial,helvetica,sans-serif">Club Pellikaan Apeldoorn</span><font><br></font></font></div>
<div><span style="font-family:arial,helvetica,sans-serif"><font color="#000000">Frankenlaan 42 </font></span></div>
<div><span style="font-family:arial,helvetica,sans-serif"><font color="#000000">7312 TD Apeldoorn</font></span></div>
<div><span style="font-family:arial,helvetica,sans-serif"><font color="#000000">055 3555605</font></span></div>
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<div><font color="#000000"><a href="http://www.clubpellikaan.nl/" style="color:rgb(17,85,204)" target="_blank" rel="noreferrer">www.clubpellikaan.nl</a></font></div>
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<div dir="ltr" class="gmail_attr">Op do 10 mrt. 2022 om 19:55 schreef Les Mills International &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;:<br>
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<div>Dear Yvonne van den tweel,<br><br>Our Support Rep has indicated that your ticket has been Resolved. <br><br>If you believe that the ticket has not been resolved, please reply to this email to automatically reopen the ticket.<br>If there is no response from you, we will assume that the ticket has been resolved and the ticket will be automatically closed after 48 hours.<br><br>Sincerely,<br>Les Mills InternationalSupport Team<br><a href="https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/5268" target="_blank" rel="noreferrer">https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/5268</a>
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      <div> How would you rate your overall satisfaction for the resolution provided by the agent? </div>
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            <td style="width:14.28%;border-right:2px solid rgb(255,255,255);padding:0px;height:8px;background-color:rgb(107,180,54)"></td>
            <td style="width:14.28%;border-right:2px solid rgb(255,255,255);padding:0px;height:8px;background-color:rgb(241,219,22)"></td>
            <td style="width:14.28%;border-right:2px solid rgb(255,255,255);padding:0px;height:8px;background-color:rgb(255,140,0)"></td>
            <td style="width:14.28%;border-right:2px solid rgb(255,255,255);padding:0px;height:8px;background-color:rgb(231,52,15)"></td>
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          <td style="width:14.28%;border-right:2px solid rgb(255,255,255);text-align:center;padding:16px 0px;background-color:rgb(230,239,221)">
            <a href="https://lesmillsvirtualapp.freshdesk.com/support/custom_surveys/f79404845447b5c8640db6fe1ad69a91/extremely_happy/new" rel="noreferrer" style="margin:0px;padding:5px;text-decoration:none;display:block" target="_blank">Awesome</a>
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          <td style="width:14.28%;border-right:2px solid rgb(255,255,255);text-align:center;padding:16px 0px;background-color:rgb(235,244,227)">
            <a href="https://lesmillsvirtualapp.freshdesk.com/support/custom_surveys/f79404845447b5c8640db6fe1ad69a91/very_happy/new" rel="noreferrer" style="margin:0px;padding:5px;text-decoration:none;display:block" target="_blank">Pretty good</a>
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          <td style="width:14.28%;border-right:2px solid rgb(255,255,255);text-align:center;padding:16px 0px;background-color:rgb(253,250,226)">
            <a href="https://lesmillsvirtualapp.freshdesk.com/support/custom_surveys/f79404845447b5c8640db6fe1ad69a91/neutral/new" rel="noreferrer" style="margin:0px;padding:5px;text-decoration:none;display:block" target="_blank">So-so</a>
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          <td style="width:14.28%;border-right:2px solid rgb(255,255,255);text-align:center;padding:16px 0px;background-color:rgb(255,239,223)">
            <a href="https://lesmillsvirtualapp.freshdesk.com/support/custom_surveys/f79404845447b5c8640db6fe1ad69a91/very_unhappy/new" rel="noreferrer" style="margin:0px;padding:5px;text-decoration:none;display:block" target="_blank">Expected more</a>
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          <td style="width:14.28%;border-right:2px solid rgb(255,255,255);text-align:center;padding:16px 0px;background-color:rgb(252,227,224)">
            <a href="https://lesmillsvirtualapp.freshdesk.com/support/custom_surveys/f79404845447b5c8640db6fe1ad69a91/extremely_unhappy/new" rel="noreferrer" style="margin:0px;padding:5px;text-decoration:none;display:block" target="_blank">Terrible</a>
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  https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/5268