Subject: Arabic Language Test - Mohammad Sameer
From: Mohammad Sameer <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 11 Mar 2022 00:24:42 -0500

| | Foreign Language Screening Test

Name | Mohammad Sameer    /  (110025) 9709789211    / [email-masked]
Whats your first language | Arabic
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | I'll try to convince the customer that your order will be delivered to you soon and let me check your status, so can you please confirm once again your delivery address for me. Then I'll do next process.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | I apologise you for it, the unit can't be returned but it will be replaced with a new unit as you want.

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